Reference

How oyoslot Handles Your Personal Data

Your personal data on oyoslot — from account registration to payment records via DANA, OVO, GoPay and QRIS — is collected, stored and processed under a clear set…

Data encryption on all account pagesDANA, OVO, GoPay & QRIS transaction privacyRight to access your own dataRetention limits we keep consistentContact us to correct or delete data
oyoslot How oyoslot Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how we handle your information, our support team is available around the clock. Whether you are in Jakarta or Yogyakarta, you can reach us through three direct channels — we aim to respond to all privacy-related requests within 48 hours.

Team online

Live Chat

Open the chat widget from any page on oyoslot.xyz, select the Privacy & Account category, and our team will handle your data request in real time, 24 hours a day, seven days a week.

Email Support

Send your data-access or deletion request to our support address found in the Account Settings page. Include your registered email so we can verify your identity before processing any change.

Help Center Ticket

Log into your account, head to Settings → Help Center, and submit a privacy ticket. You will receive a reference number and a written response within 48 hours of submission.

HOW WE PROTECT DATA

Six Ways We Keep Your Information Safe

Data security is not an afterthought at oyoslot — it is built into every step from account creation to payout verification.

End-to-End Encryption

Every page that handles personal or financial data — including your DANA, OVO, GoPay and QRIS deposit screens — runs…

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve page performance.

Account Security Layers

Your account password is stored as a hashed value — we never hold it in plain text.

Data Retention Limits

We keep transaction records for the period required by applicable regulations.

Minimal Third-Party Sharing

We share your data only with the payment processor needed to complete your QRIS or GoPay transaction, and with fraud-prevention…

Your Right to Correct or Delete

You can request a full export of the data we hold, ask us to correct any inaccuracy, or submit a…

Privacy Policy — Common Questions

The questions below cover the real concerns we hear most often about how oyoslot collects and uses your data. If your question is not listed here, open a Help Center ticket and we will respond in writing within 48 hours.

We collect your name, email address, date of birth, phone number and the payment method you register — such as DANA, OVO, GoPay or QRIS. We also log device identifiers and session timestamps to maintain account security.

When you deposit via GoPay or OVO, we pass only the transaction amount and your account reference to the payment provider. We do not store your full wallet credentials on our servers, and your payment provider's own privacy policy governs their side of the transaction.

Yes. Log into your account, go to Settings → Help Center, and submit a data-access request. After we verify your identity, we will send a structured export of your account data, transaction history and session logs within 48 hours.

Retention periods depend on local law and the type of data. Transaction records are held for the period required by applicable regulations, after which they are deleted or anonymised. You can ask us for the specific period that applies to your account.

We share your data only where necessary to complete a payment (for example, passing a QRIS reference to the payment processor) or where local law permits fraud-prevention checks. We do not sell or rent your personal information to advertisers or data-brokers.

Submit a deletion request via Live Chat or a Help Center ticket from your account. We will verify your identity, confirm which data falls under the deletion request, and complete the process within 48 hours of verification.

We use essential session cookies (required to keep you logged in) and analytics cookies (to measure page performance). You can disable non-essential cookies through your browser settings at any time without losing access to your account.